{"id":38738,"date":"2024-11-28T16:09:07","date_gmt":"2024-11-28T15:09:07","guid":{"rendered":"https:\/\/www.urbanbiker.com\/?page_id=38738"},"modified":"2025-04-12T18:46:00","modified_gmt":"2025-04-12T16:46:00","slug":"condicoes-de-devolucao","status":"publish","type":"page","link":"https:\/\/www.urbanbiker.com\/pt-pt\/condicoes-de-devolucao\/","title":{"rendered":"Condi\u00e7\u00f5es de Devolu\u00e7\u00e3o"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"38738\" class=\"elementor elementor-38738 elementor-32129\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-2e11527 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2e11527\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d2bd899\" data-id=\"d2bd899\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\n\t\t<div class=\"elementor-element elementor-element-a637689 elementor-widget elementor-widget-text-editor\" data-id=\"a637689\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Condi\u00e7\u00f5es de devolu\u00e7\u00e3o UrbanBiker<\/strong><\/h2><p>Disp\u00f5e de <strong>30 dias <\/strong>(a contar do dia em que o recebe) para devolver um artigo se n\u00e3o estiver completamente satisfeito com ele ou se simplesmente mudar de ideias.<\/p><p><strong>\u00c9 respons\u00e1vel pelo custo de envio<\/strong> do produto pela transportadora da sua escolha.<\/p><p>A troca ou o reembolso est\u00e3o sujeitos \u00e0s seguintes condi\u00e7\u00f5es:<\/p><ul><li>O artigo, no caso de um acess\u00f3rio ou de uma pe\u00e7a sobresselente, <strong>n\u00e3o deve apresentar qualquer sinal de ter sido utilizado ou montado<\/strong> numa bicicleta. No caso de uma bicicleta el\u00e9ctrica, n\u00e3o pode ter sido utilizada, exceto para uma volta de ensaio (m\u00e1ximo 10 km).   <strong>\u00c9 essencial enviar uma fotografia do total de quil\u00f3metros.<\/strong><\/li><li>Todos os artigos devem ser devolvidos na sua <strong>embalagem original e em perfeitas condi\u00e7\u00f5es<\/strong> para revenda, com todos os acess\u00f3rios e instru\u00e7\u00f5es.<\/li><li>Os <strong>custos de transporte da devolu\u00e7\u00e3o ficam a cargo do cliente<\/strong>, exceto se a devolu\u00e7\u00e3o se dever a um erro da nossa parte, para o qual deve apresentar provas (artigo danificado, defeituoso, enviado erradamente, etc.).<\/li><li>O artigo devolvido deve estar <strong>na embalagem original, <\/strong>exatamente como foi recebido.<\/li><li>Para serem v\u00e1lidas, <strong>todas as devolu\u00e7\u00f5es devem ser previamente autorizadas <\/strong>pelo servi\u00e7o de apoio ao cliente de UrbanBiker <strong>por correio eletr\u00f3nico<\/strong>, confirmando a aceita\u00e7\u00e3o da devolu\u00e7\u00e3o, bem como as informa\u00e7\u00f5es relevantes para identificar a encomenda (n.\u00ba de encomenda), o cliente (nome) e o motivo da devolu\u00e7\u00e3o.<\/li><\/ul><p><strong>Nenhuma transa\u00e7\u00e3o de reembolso ser\u00e1 efectuada antes da rece\u00e7\u00e3o e an\u00e1lise dos bens devolvidos<\/strong>. Os reembolsos ser\u00e3o efectuados utilizando o mesmo m\u00e9todo de pagamento utilizado para a transa\u00e7\u00e3o original, salvo acordo expresso em contr\u00e1rio. <\/p><p>O cliente \u00e9 respons\u00e1vel por qualquer deprecia\u00e7\u00e3o do produto resultante de um manuseamento que n\u00e3o seja o necess\u00e1rio para estabelecer o funcionamento correto do produto.<\/p><p>Qualquer devolu\u00e7\u00e3o que n\u00e3o cumpra estes crit\u00e9rios estar\u00e1 sujeita a um <strong>reembolso parcial<\/strong> do artigo, consoante a natureza da deprecia\u00e7\u00e3o.<\/p><h3><strong>GARANTIAS, ENCOMENDA INCORRECTA OU PRODUTO DEFEITUOSO<\/strong><\/h3><p>Apesar de todo o cuidado que temos na prepara\u00e7\u00e3o da sua encomenda, \u00e9 poss\u00edvel que ocorra uma discrep\u00e2ncia. Recebeu um produto danificado, defeituoso ou incorreto? <\/p><p>Contacte-nos o mais rapidamente poss\u00edvel com todas as informa\u00e7\u00f5es relativas a essa encomenda e ao produto errado ou defeituoso. Informa\u00e7\u00f5es dispon\u00edveis na \u00e1rea de cliente, sec\u00e7\u00e3o &#8220;As minhas encomendas&#8221;. <\/p><p>Em caso de garantia, ser-lhe-\u00e3o pedidas fotografias e provas para avalia\u00e7\u00e3o.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Condi\u00e7\u00f5es de devolu\u00e7\u00e3o UrbanBiker Disp\u00f5e de 30 dias (a contar do dia em que o recebe) para devolver um artigo se n\u00e3o estiver completamente satisfeito com ele ou se simplesmente mudar de ideias. \u00c9 respons\u00e1vel pelo custo de envio do produto pela transportadora da sua escolha. A troca ou o reembolso est\u00e3o sujeitos \u00e0s seguintes [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-homepage.php","meta":{"footnotes":""},"class_list":["post-38738","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Condi\u00e7\u00f5es de Devolu\u00e7\u00e3o<\/title>\n<meta name=\"description\" content=\"Condi\u00e7\u00f5es de Devolu\u00e7\u00e3o\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Condi\u00e7\u00f5es de Devolu\u00e7\u00e3o\" \/>\n<meta property=\"og:description\" content=\"Condi\u00e7\u00f5es de Devolu\u00e7\u00e3o\" \/>\n<meta property=\"og:url\" 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