{"id":35654,"date":"2023-03-08T08:13:14","date_gmt":"2023-03-08T07:13:14","guid":{"rendered":"https:\/\/www.urbanbiker.com\/faq\/"},"modified":"2025-03-21T00:29:40","modified_gmt":"2025-03-20T23:29:40","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.urbanbiker.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"35654\" class=\"elementor elementor-35654 elementor-2873\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-2e11527 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2e11527\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d2bd899\" data-id=\"d2bd899\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\n\t\t<div class=\"elementor-element elementor-element-55bb804 elementor-tabs-view-horizontal elementor-widget elementor-widget-bikys-tabs elementor-widget-tabs\" data-id=\"55bb804\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bikys-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"elementor-tabs\" role=\"tablist\">\n            <div class=\"elementor-tabs-wrapper\">\n\n                                    <div id=\"elementor-tab-title-8981\" class=\"elementor-tab-title elementor-tab-desktop-title elementor-active elementor-repeater-item-301b579\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-8981\">\n                        <span class=\"title\">G\u00e9n\u00e9rales<\/span>\n                                                                    <\/div>\n                                    <div id=\"elementor-tab-title-8982\" class=\"elementor-tab-title elementor-tab-desktop-title  elementor-repeater-item-1f000ef\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-8982\">\n                        <span class=\"title\">Produits<\/span>\n                                                                    <\/div>\n                                    <div id=\"elementor-tab-title-8983\" class=\"elementor-tab-title elementor-tab-desktop-title  elementor-repeater-item-9e82216\" data-tab=\"3\" role=\"tab\" aria-controls=\"elementor-tab-content-8983\">\n                        <span class=\"title\">Commande<\/span>\n                                                                    <\/div>\n                \n            <\/div>\n            <div class=\"elementor-tabs-content-wrapper\">\n                                    <div class=\"elementor-tab-title elementor-tab-mobile-title elementor-active elementor-repeater-item-301b579\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-8981\">\n                        <span class=\"title\">G\u00e9n\u00e9rales<\/span>\n                    <\/div>\n\n                    <div id=\"elementor-tab-content-8981\" class=\"elementor-tab-content elementor-clearfix elementor-active elementor-repeater-item-301b579\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-8981\">\n                                                    \t\t<div data-elementor-type=\"section\" data-elementor-id=\"35866\" class=\"elementor elementor-35866 elementor-4316 elementor-4316\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-fac84b9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fac84b9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-945acf0\" data-id=\"945acf0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4305eb7 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"4305eb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Qu'est-ce qu'un v\u00e9lo \u00e9lectrique ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e512a8 elementor-widget elementor-widget-text-editor\" data-id=\"5e512a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Un v\u00e9lo \u00e9lectrique est une solution de mobilit\u00e9, un v\u00e9lo \u00e9quip\u00e9 d&rsquo;un moteur \u00e9lectrique qui assiste le p\u00e9dalage.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5b7b53 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"b5b7b53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Comment fonctionne le moteur d'un v\u00e9lo \u00e9lectrique ?  <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea818bb elementor-widget elementor-widget-text-editor\" data-id=\"ea818bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Le moteur est activ\u00e9 au d\u00e9but du p\u00e9dalage et fournit une assistance au cycliste, ce qui r\u00e9duit l&rsquo;effort, en particulier dans les collines ou sur les longues distances.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47865f2 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"47865f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Ai-je besoin d'une licence ou d'un permis pour conduire un v\u00e9lo \u00e9lectrique ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ec1717 elementor-widget elementor-widget-text-editor\" data-id=\"1ec1717\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous n&rsquo;avez pas besoin de permis pour conduire un v\u00e9lo \u00e9lectrique, tant que sa vitesse maximale ne d\u00e9passe pas les limites l\u00e9gales (normalement 25 km\/h).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e1bd93 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"6e1bd93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Quelle est la dur\u00e9e de vie de la batterie d'un v\u00e9lo \u00e9lectrique ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c91c9c elementor-widget elementor-widget-text-editor\" data-id=\"7c91c9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L&rsquo;autonomie de la batterie d\u00e9pend de plusieurs facteurs, tels que le type de terrain, le poids du cycliste et l&rsquo;assistance du moteur. En moyenne, la batterie peut durer entre 500 et 1000 cycles de charge. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be3e1bb elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"be3e1bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Est-il facile de remplacer la batterie d'un v\u00e9lo \u00e9lectrique ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50af18f elementor-widget elementor-widget-text-editor\" data-id=\"50af18f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Oui, les batteries sont g\u00e9n\u00e9ralement interchangeables et faciles \u00e0 remplacer. Vous pouvez acheter une batterie de remplacement sur notre site web ou dans les centres agr\u00e9\u00e9s. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f53fee6 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"f53fee6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Puis-je utiliser mon v\u00e9lo \u00e9lectrique sous la pluie ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0d0e60 elementor-widget elementor-widget-text-editor\" data-id=\"e0d0e60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\">Les v\u00e9los \u00e9lectriques sont con\u00e7us pour r\u00e9sister aux intemp\u00e9ries, mais vous devez toujours \u00e9viter d&rsquo;immerger la batterie et les composants \u00e9lectriques dans l&rsquo;eau. Vous trouverez \u00e9galement ici un article tr\u00e8s int\u00e9ressant sur <a href=\"https:\/\/www.urbanbiker.com\/como-lavar-una-bicicleta-electrica\" target=\"_blank\" rel=\"noopener\">\u00ab\u00a0Comment laver un v\u00e9lo \u00e9lectrique\u00a0\u00bb<\/a>. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51a0a10 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"51a0a10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Puis-je utiliser un v\u00e9lo \u00e9lectrique sans batterie ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c26f37 elementor-widget elementor-widget-text-editor\" data-id=\"9c26f37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Oui, vous pouvez l&rsquo;utiliser comme un v\u00e9lo classique, bien que le moteur ne fonctionne pas et que le p\u00e9dalage soit plus lourd.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca4a422 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"ca4a422\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Comment dois-je entretenir et soigner la batterie de mon v\u00e9lo \u00e9lectrique ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-962f90d elementor-widget elementor-widget-text-editor\" data-id=\"962f90d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pour optimiser la dur\u00e9e de vie de la batterie, \u00e9vitez de la laisser compl\u00e8tement d\u00e9charg\u00e9e, ne l&rsquo;exposez pas \u00e0 des temp\u00e9ratures extr\u00eames et rechargez-la r\u00e9guli\u00e8rement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0696432 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"0696432\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Les v\u00e9los \u00e9lectriques sont-ils plus chers que les v\u00e9los traditionnels ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad63020 elementor-widget elementor-widget-text-editor\" data-id=\"ad63020\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Oui, les v\u00e9los \u00e9lectriques sont g\u00e9n\u00e9ralement plus chers en raison de la technologie du moteur et de la batterie, mais \u00e0 long terme, ils peuvent \u00eatre plus \u00e9conomiques en r\u00e9duisant les co\u00fbts de transport.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2d6d5a elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"b2d6d5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Les v\u00e9los \u00e9lectriques n\u00e9cessitent-ils un entretien r\u00e9gulier ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c89a935 elementor-widget elementor-widget-text-editor\" data-id=\"c89a935\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Oui. Tout comme les v\u00e9los classiques, les v\u00e9los \u00e9lectriques n\u00e9cessitent un entretien r\u00e9gulier, comme la v\u00e9rification des freins, des roues et de la batterie.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce32d69 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"ce32d69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Puis-je utiliser un v\u00e9lo \u00e9lectrique si je n'ai aucune exp\u00e9rience du v\u00e9lo ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26775f6 elementor-widget elementor-widget-text-editor\" data-id=\"26775f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Oui, les v\u00e9los \u00e9lectriques sont faciles \u00e0 manier, car le moteur fournit une assistance qui facilite le p\u00e9dalage. Cependant, nous vous recommandons toujours de prendre des pr\u00e9cautions et de commencer par des itin\u00e9raires faciles. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1849f15 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"1849f15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Les v\u00e9los \u00e9lectriques sont-ils adapt\u00e9s \u00e0 la pratique du VTT ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34b3708 elementor-widget elementor-widget-text-editor\" data-id=\"34b3708\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Oui, nous avons des v\u00e9los \u00e9lectriques con\u00e7us pour le VTT, offrant une puissance suppl\u00e9mentaire sur les terrains difficiles. Vous pouvez voir tous les mod\u00e8les ici : <a href=\"https:\/\/www.urbanbiker.com\/ebikes\/bicicletas-electricas-urbanbiker\/bicicletas-electricas-de-montana\/\" target=\"_blank\" rel=\"noopener\">Mountain Bikes<\/a>. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-518a972 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"518a972\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Puis-je transporter un v\u00e9lo \u00e9lectrique dans les transports publics ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9645a5e elementor-widget elementor-widget-text-editor\" data-id=\"9645a5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La plupart des v\u00e9los \u00e9lectriques peuvent \u00eatre transport\u00e9s dans les trains, les bus ou les m\u00e9tros, mais v\u00e9rifiez les r\u00e9glementations locales pour vous assurer que vous pouvez les transporter en toute s\u00e9curit\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ee820c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3ee820c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t                                            <\/div>\n\n                                    <div class=\"elementor-tab-title elementor-tab-mobile-title  elementor-repeater-item-1f000ef\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-8982\">\n                        <span class=\"title\">Produits<\/span>\n                    <\/div>\n\n                    <div id=\"elementor-tab-content-8982\" class=\"elementor-tab-content elementor-clearfix  elementor-repeater-item-1f000ef\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-8982\">\n                                                    \t\t<div data-elementor-type=\"section\" data-elementor-id=\"35854\" class=\"elementor elementor-35854 elementor-4440 elementor-4440\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-5fb1b6ef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5fb1b6ef\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5c2e7399\" data-id=\"5c2e7399\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3a1601e2 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"3a1601e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Combien de temps faut-il pour charger la batterie d'un v\u00e9lo \u00e9lectrique ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4469ba08 elementor-widget elementor-widget-text-editor\" data-id=\"4469ba08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Le temps de charge peut varier, mais il est g\u00e9n\u00e9ralement compris entre 6 et 8 heures, en fonction du mod\u00e8le et de la capacit\u00e9 de la batterie.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-994054d elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"994054d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Combien de temps puis-je utiliser un v\u00e9lo \u00e9lectrique avec une charge compl\u00e8te ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65b15399 elementor-widget elementor-widget-text-editor\" data-id=\"65b15399\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L&rsquo;autonomie de la batterie varie en fonction du mod\u00e8le et de l&rsquo;utilisation, mais se situe g\u00e9n\u00e9ralement entre 60 et 200 km par charge. En compl\u00e9ment, voici un article sur la <a href=\"https:\/\/www.urbanbiker.com\/autonomia-bateria\/\" target=\"_blank\" rel=\"noopener\">mani\u00e8re d&rsquo;augmenter l&rsquo;autonomie de la batterie.<\/a> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4316ea1f elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"4316ea1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Comment choisir la taille de mon v\u00e9lo \u00e9lectrique ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6084a1bd elementor-widget elementor-widget-text-editor\" data-id=\"6084a1bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Oui, bien s\u00fbr. Vous pouvez fixer des accessoires suppl\u00e9mentaires ou modifier des \u00e9l\u00e9ments, mais toujours \u00e0 vos risques et p\u00e9rils. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17a5a24a elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"17a5a24a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Puis-je personnaliser mon v\u00e9lo \u00e9lectrique ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53b93504 elementor-widget elementor-widget-text-editor\" data-id=\"53b93504\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>C&rsquo;est facile &#8211; cliquez ici pour enregistrer votre nouveau v\u00e9lo Felt.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-417872b3 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"417872b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Quelle est la garantie des v\u00e9los \u00e9lectriques ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59afa3cc elementor-widget elementor-widget-text-editor\" data-id=\"59afa3cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nous offrons une garantie de 3 ans en Espagne et au Portugal pour les principaux composants du v\u00e9lo, y compris le moteur et la batterie. 2 ans dans le reste de l&rsquo;UE. <\/p><p>  Si j&rsquo;ach\u00e8te un v\u00e9lo d&rsquo;occasion, quelle garantie ai-je ? Celle fournie par le vendeur. <\/p><p><a href=\"https:\/\/www.urbanbiker.com\/condiciones-de-garantia\/\" target=\"_blank\" rel=\"noopener\">Consultez notre politique de garantie pour conna\u00eetre les conditions exactes.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5e980f elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"c5e980f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Quel type d'entretien n\u00e9cessite le moteur d'un v\u00e9lo \u00e9lectrique ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c9d1ac elementor-widget elementor-widget-text-editor\" data-id=\"6c9d1ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Le moteur n\u00e9cessite peu d&rsquo;entretien, mais il est conseill\u00e9 d&rsquo;effectuer des contr\u00f4les r\u00e9guliers pour s&rsquo;assurer que le syst\u00e8me fonctionne correctement. Veillez \u00e9galement \u00e0 ce qu&rsquo;il soit propre et d\u00e9poussi\u00e9r\u00e9. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-735accb elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"735accb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t                                            <\/div>\n\n                                    <div class=\"elementor-tab-title elementor-tab-mobile-title  elementor-repeater-item-9e82216\" data-tab=\"3\" role=\"tab\" aria-controls=\"elementor-tab-content-8983\">\n                        <span class=\"title\">Commande<\/span>\n                    <\/div>\n\n                    <div id=\"elementor-tab-content-8983\" class=\"elementor-tab-content elementor-clearfix  elementor-repeater-item-9e82216\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-8983\">\n                                                    \t\t<div data-elementor-type=\"section\" data-elementor-id=\"35842\" class=\"elementor elementor-35842 elementor-4443 elementor-4443\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-7b247135 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7b247135\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-18890978\" data-id=\"18890978\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-41957d45 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"41957d45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Proposez-vous des options de financement ou de paiement \u00e9chelonn\u00e9 ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2eec28f8 elementor-widget elementor-widget-text-editor\" data-id=\"2eec28f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Oui, nous proposons des options de financement pour faciliter l&rsquo;achat de votre v\u00e9lo \u00e9lectrique. Vous pouvez choisir des plans de paiement mensuels pratiques sur notre boutique en ligne. <\/p><p><a href=\"https:\/\/www.urbanbiker.com\/metodos-de-pago\/\" target=\"_blank\" rel=\"noopener\">Consultez nos modes de paiement.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-675612bd elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"675612bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Je n'arrive pas \u00e0 me connecter \u00e0 mon profil, comment r\u00e9cup\u00e9rer mon mot de passe ? <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e9830fd elementor-widget elementor-widget-text-editor\" data-id=\"2e9830fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si vous ne parvenez pas \u00e0 modifier ou \u00e0 r\u00e9cup\u00e9rer le mot de passe de votre compte, veuillez <a href=\"https:\/\/www.urbanbiker.com\/contacto-con-urbanbiker\/\" target=\"_blank\" rel=\"noopener\">nous<\/a> contacter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54e264ad elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"54e264ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">O\u00f9 se trouve ma commande ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e6c1c54 elementor-widget elementor-widget-text-editor\" data-id=\"5e6c1c54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tVous recevrez par e-mail ou sur votre t\u00e9l\u00e9phone portable un message contenant le num\u00e9ro de suivi et l&rsquo;agence de transport par laquelle votre commande a \u00e9t\u00e9 envoy\u00e9e. Vous pouvez \u00e9galement obtenir plus d&rsquo;informations et savoir o\u00f9 <a href=\"https:\/\/www.urbanbiker.com\/envios\/\" target=\"_blank\" rel=\"noopener\">v\u00e9rifier le suivi de votre commande dans la rubrique \u00ab\u00a0Exp\u00e9dition\u00a0\u00bb.<\/a> \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c06c7ad elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"3c06c7ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Quel est le montant minimum pour ne pas payer de frais de port ?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12be373 elementor-widget elementor-widget-text-editor\" data-id=\"12be373\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A partir de 100\u20ac d&rsquo;achat. Pour les commandes d&rsquo;un montant inf\u00e9rieur, les frais sont de 15\u20ac. Exception : \u00celes Canaries, Suisse. Pour les autres destinations en dehors de l&rsquo;UE, veuillez nous consulter. Vous pouvez \u00e9galement obtenir plus d&rsquo;informations et savoir o\u00f9 <a href=\"https:\/\/www.urbanbiker.com\/envios\/\" target=\"_blank\" rel=\"noopener\">v\u00e9rifier votre suivi dans la rubrique \u00ab\u00a0Exp\u00e9dition\u00a0\u00bb.<\/a>    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3acfb135 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"3acfb135\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">J'ai un probl\u00e8me de garantie, que dois-je faire ? <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-376d6cc3 elementor-widget elementor-widget-text-editor\" data-id=\"376d6cc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Rendez-vous dans le magasin o\u00f9 vous avez achet\u00e9 le v\u00e9lo afin qu&rsquo;il puisse traiter la garantie.<\/p><p>Si vous les avez achet\u00e9s directement sur notre site web <a href=\"http:\/\/www.urbanbiker.com\">www.urbanbiker.com<\/a>, vous pouvez ouvrir un <a href=\"https:\/\/urbanbiker.zendesk.com\/hc\/es\/requests\/new\" target=\"_blank\" rel=\"noopener\">ticket aupr\u00e8s de notre service client\u00e8le<\/a>. Nous nous ferons un plaisir de vous aider. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76dec9a elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"76dec9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"bikys-icon- bikys-icon-question1\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">J'ai un v\u00e9lo qui a besoin d'\u00eatre r\u00e9par\u00e9 et je voudrais savoir ce qu'il en est.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-832d1e6 elementor-widget elementor-widget-text-editor\" data-id=\"832d1e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous pouvez v\u00e9rifier le statut en entrant votre num\u00e9ro de ticket dans la plateforme d&rsquo;aide. Vous trouverez ci-dessous le <a href=\"https:\/\/urbanbiker.zendesk.com\" target=\"_blank\" rel=\"noopener\">centre d&rsquo;aide<\/a>. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66cd1672 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"66cd1672\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t                                            <\/div>\n\n                            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>G\u00e9n\u00e9rales Produits Commande G\u00e9n\u00e9rales Qu&rsquo;est-ce qu&rsquo;un v\u00e9lo \u00e9lectrique ? Un v\u00e9lo \u00e9lectrique est une solution de mobilit\u00e9, un v\u00e9lo \u00e9quip\u00e9 d\u2019un moteur \u00e9lectrique qui assiste le p\u00e9dalage. Comment fonctionne le moteur d&rsquo;un v\u00e9lo \u00e9lectrique ? Le moteur est activ\u00e9 au d\u00e9but du p\u00e9dalage et fournit une assistance au cycliste, ce qui r\u00e9duit l\u2019effort, en particulier [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-homepage.php","meta":{"footnotes":""},"class_list":["post-35654","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ | UrbanBiker<\/title>\n<meta name=\"description\" content=\"FAQ\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.urbanbiker.com\/fr\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | UrbanBiker\" \/>\n<meta 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